Client & Account Manager Digital (m/f/d/x)

Festanstellung, Vollzeit · Amsterdam

We are the platform turning browsing into shopping.
We connect 200 million shoppers with deals they love while boosting local sales for hundreds of top retailers and brands.
We help consumers save time and money while making smart shopping decisions, and we support retailers and brands in engaging customers from online research to in-store purchases.

Ready to spark your growth with us?
Who we look for

Be the Pioneer of Our Dutch Team – Client & Account Manager Digital (f/m/d/x)

We’re expanding into the Netherlands – and you could be one of our very first team members!

You will play a key role in shaping workflows and building strong client relationships from day one.

You’ll work closely with clients to understand their goals, coordinate all moving parts internally, and make sure the end result exceeds expectations. Campaign management will be part of your toolkit — but your real superpower lies in creating exceptional client experiences.

What you will do

In this role, you will take full ownership of client relationships and projects — ensuring smooth collaboration, measurable success, and a strong local presence in the Netherlands.

  • Account Management: Act as the trusted partner and main point of contact for your clients — building long-term relationships, understanding their goals, and proactively delivering tailored strategies and solutions that drive measurable value.

  • Project Coordination: Organize and align internal stakeholders across creative, media, and technical teams to deliver projects on time, on budget, and to a high standard.

  • Campaign Support: Oversee the planning and execution of digital campaigns as part of broader client projects — ensuring objectives, timelines, and KPIs are met.

  • Performance Review & Reporting: Translate data and results into clear, actionable insights for clients, helping them understand impact and future opportunities.

What you will need

We’re looking for someone who thrives in client-facing roles and enjoys taking ownership of relationships as much as delivering tangible results.

  • Experience: 2–3 years in account management, client services, digital marketing, or a similar role — ideally in an agency or corporate setting.

  • Customer Focus: You build trust, communicate effectively, and put client needs at the heart of your work.

  • Strategic & Problem-Solving Skills: You understand business goals and can translate them into actionable strategies.

  • Organized & Proactive: You take initiative, manage priorities, and keep projects on track.

  • Team Spirit: Collaborative, open, and ready to connect with colleagues across markets.

  • Digital Affinity: Understanding of digital channels and trends, with an interest in how they can drive business success.

  • Languages: Native-level Dutch and excellent English.

At our company, we value diversity and actively encourage it — we believe a variety of perspectives and backgrounds makes us stronger. We focus on potential rather than on having a “perfect” CV. If this role excites you and you believe you could grow into it — even if you don’t tick every single box in the requirements — we’d love to hear from you!

Location
Amsterdam
What you will find at Shopfully
  • An opportunity to thrive in a rapidly scaling multinational company.
  • A vibrant, informal, and inclusive work environment.
  • We champion autonomy, flexibility, and a hybrid work model, empowering you to own your work.
  • Access to learning opportunities and regular feedback sessions.
  • Enjoy our central, modern offices featuring fresh snacks, coffee (including vegan options!), and ergonomic setups.
  • Engage in meaningful team events: offsites, happy hours, company parties and celebrations that unite us beyond daily tasks.
  • We provide all the necessary equipment for you to work effectively and set up your workspace, wherever you are.
  • Benefit from additional country-specific advantages based on local contracts and practices.


Your Point of Contact
Lisa Kammler
Senior Group People & Talent Partner
About us

WHO WE ARE 

We’re a team of 450 people (and counting!), from 30 different nationalities. We’re on a mission to innovate, and we believe the key to that is seeing the world through a variety of perspectives. That’s why building a more diverse team, as well as bringing in even more talent, is so important for us.


TO FEEL AT HOME  IN SHOPFULLY YOU NEED 

  • AMBITION: we aim high, designing solutions that create real value. Success is tracked with clear metrics, long-term strategies evolve with changing needs

  • TRUTH SEEKING: openness drives progress. We ask questions, share information freely, and embrace feedback to spark fresh ideas and continuous improvement

  • COLLABORATION: great things happen together. We value diverse voices, celebrate contributions, and create a safe space for everyone to thrive

  • SPEED: we move fast and work smart. Focusing on what matters, we balance speed with thoughtful execution—knowing when to act quickly and when to pause for critical decisions.

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