DevOps Engineer

Who we look for

We are looking for a DevOps Engineer to work alongside the Engineering team to build and improve tools to deploy, scale, secure, monitor and diagnose Flipp’s systems in order to guarantee business continuity and daily operations of the engineering teams. You will participate in on-call and daily-support rotations in order to respond to infrastructure-level support requests and emergencies.

What you will do

Production Engineering

Build and improve our tools for deploying, monitoring and managing our systems
Partner with product development teams in order to provide domain expertise around infrastructure design, security and observability
Identify opportunities of improvements and automation in order to turn them into self-serve features in existing and/or new platforms.

Operational excellence

Participate in periodic on-call rotation with the rest of the SRE team to support and maintain the high availability of our systems and ensure Flipp is a world-class platform
Participate in periodical concierge rotation to provide operational support for engineering team members through a kanban-managed stream of requests.

Knowledge sharing

Build and maintain documentation and playbooks for the tools built or modified
Share knowledge and experience with other SREs on the team and develop a set of best practices to be used throughout the engineering organization through presentations and lunch and learn workshops.

External Communication

Communicate with vendor’s engineering teams during the integration with or diagnostics of a 3rd party service/partners

What you will need

2 years of experience with infrastructure automation on AWS or other cloud providers
2 years of Linux systems administration experience
Proficient in at least one of the following languages (Ruby, Python, Perl)
A knack for diagnosing and troubleshooting problems
Strong sense of empathy towards struggles of other team members in the organization
High growth expectations for yourself and your team, and a willingness to push yourself and your team to achieve them
AWS Certified Solutions Architect or equivalent designation

Location

Looking for an exciting international career opportunity while staying in Italy? This is your chance!
ShopFully is part of the same group as Flipp, a leading Canadian company, and we’re looking for talented professionals to join us. You’ll be hired in Italy while working directly within Flipp’s organization, in a fast-paced, innovative environment.
Since you’ll be collaborating with colleagues across different time zones, a bit of schedule flexibility will help you stay connected with our amazing teams in Canada!
If you’re excited about joining a dynamic, international team, working on cutting-edge projects, and expanding your career globally—without leaving Italy—we’d love to hear from you!

What you will find at Shopfully

A chance to grow in a fast-scaling international company

A dynamic, informal and inclusive work environment

We empower you to take full ownership of your work, encouraging autonomy, flexibility and a hybrid work environment

Learning opportunities & regular feedback sessions

Modern, central offices with fresh snacks, coffee (vegan options too!) and ergonomic setups

Team moments that matter: offsites, team aperitivos, company parties and celebrations that bring us together beyond work

We provide all the equipment you need to work effectively and set up your ideal workspace — wherever you are

Additional country-specific benefits are provided based on local contracts and practices (i.e. meal vouchers, public transports vouchers, discounts with local partners, pet & family-friendly spaces, ...)

Your Point of Contact

Alessia Musazzi

About us

WHO WE ARE

We’re a team of 450 people (and counting!), from 30 different nationalities. We’re on a mission to innovate, and we believe the key to that is seeing the world through a variety of perspectives. That’s why building a more diverse team, as well as bringing in even more talent, is so important for us.

TO FEEL AT HOME IN SHOPFULLY YOU NEED

AMBITION: we aim high, designing solutions that create real value. Success is tracked with clear metrics, long-term strategies evolve with changing needs
TRUTH SEEKING: openness drives progress. We ask questions, share information freely, and embrace feedback to spark fresh ideas and continuous improvement
COLLABORATION: great things happen together. We value diverse voices, celebrate contributions, and create a safe space for everyone to thrive
SPEED: we move fast and work smart. Focusing on what matters, we balance speed with thoughtful execution—knowing when to act quickly and when to pause for critical decisions.