DevOps Engineer

Permanent employee, Full-time · Italy - Milan

About
We are looking for a Site Reliability Engineer II to work alongside the Engineering team to build and improve tools to deploy, scale, secure, monitor and diagnose Flipp’s systems in order to guarantee business continuity and daily operations of the engineering teams. You will participate in on-call and daily-support rotations in order to respond to infrastructure-level support requests and emergencies.
Your mission

Production Engineering

  • Build and improve our tools for deploying, monitoring and managing our systems

  • Partner with product development teams in order to provide domain expertise around infrastructure design, security and observability

  • Identify opportunities of improvements and automation in order to turn them into  self-serve features in existing and/or new platforms.

Operational excellence 

  • Participate in periodic on-call rotation with the rest of the SRE team to support and maintain the high availability of our systems and ensure Flipp is a world-class platform

  • Participate in periodical concierge rotation to provide operational support for engineering team members through a kanban-managed stream of requests.

Knowledge sharing 

  • Build and maintain documentation and playbooks for the tools built or modified

  • Share knowledge and experience with other SREs on the team and develop a set of best practices to be used throughout the engineering organization through presentations  and lunch and learn workshops.

External Communication

  • Communicate with vendor’s engineering teams during the integration with or diagnostics of a 3rd party service/partners

This is what you bring along
  • 2 years of experience with infrastructure automation on AWS or other cloud providers

  • 2 years of Linux systems administration experience

  • Proficient in at least one of the following languages (Ruby, Python, Perl)

  • A knack for diagnosing and troubleshooting problems

  • Strong sense of empathy towards struggles of other team members in the organization

  • High growth expectations for yourself and your team, and a willingness to push yourself and your team to achieve them

  • AWS Certified Solutions Architect or equivalent designation

Benefits & Perks
  • A chance to grow in a fast-scaling international company;
  • A dynamic, informal and inclusive work environment;
  • We empower you to take full ownership of your work, encouraging autonomy, flexibility and a hybrid work environment;
  • Learning opportunities & regular feedback sessions;
  • Modern, central offices with fresh snacks, coffee (vegan options too!) and ergonomic setups;
  • Team moments that matter: offsites, team aperitivos, company parties and celebrations that bring us together beyond work;
  • We provide all the equipment you need to work effectively and set up your ideal workspace — wherever you are;
  • Additional country-specific benefits are provided based on local contracts and practices (i.e. meal vouchers, public transports vouchers, discounts with local partners, pet & family-friendly spaces, ...) — your Recruiter will walk you through them if you move forward in the hiring process.
Main Contact
Alessia Musazzi
About us

Shopfully is the tech company leader in Drive To Store that connects millions of shoppers with the stores around them. We help people save time and money and make smarter shopping decisions and we support retailers and brands engaging with consumers throughout the customer journey, from online research to in-store shopping.

With our proprietary websites and apps, a network of publishers and digital platforms and our proprietary tech solutions, we reach 200 millions users globally.

We joined MEDIA Central Group in 2023 and we are now a partner to over 500 top retailers and brands in 25 countries across Europe , Australia and Latin America 

But we keep on growing, as a matter of fact, we’ve recently teamed up with Flipp, landing into the US and Canadian markets, with the aim of creating an advanced digital merchandising network that will revolutionize how retailers and brands with consumers.

We’re a team of over 450 people focused on Digital Retail, spanning 30 different nationalities, with a mission: reinventing local shopping worldwide.

If you want to work in a fast-growing and international environment, that’s the right place for you. 

:sofa_and_lamp:TO FEEL AT HOME IN SHOPFULLY:
AMBITION: 
We aim high, design solutions that create real value. Success is tracked with clear metrics, long-term strategies evolve with changing needs.
TRUTH SEEKING: 
Openness drives progress. We ask questions, share information freely, and embrace feedback to spark fresh ideas and continuous improvement.
COLLABORATION: 
Great things happen together. We value diverse voices, celebrate contributions, and create a safe space for everyone to thrive.
SPEED: 
We move fast and work smart. Focusing on what matters, we balance speed with thoughtfoul execution - knowing when to act quickly and when to pause for critical decision.

Are you ready to join us?  

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